Shipping Information
Most orders are shipped via FedEx; if you provide us with an email address when you place your order, we will include a FedEx tracking number in your order confirmation email.
Track your order shipment at Fedex:
Contact Information for Orders:
Company Fax: 44-12-1275-6154
International Toll Free Telephone: 1-888-371-4903
The Most Comprehensive Guarantee in the Industry
Our Guarantee Policy: Our online catalog and shopping cart make buying beauty, aesthetic, cosmetology equipment and supplies easy and convenient. All items are backed by a 30 day satisfaction guarantee. Most items ship within 24 hours (depending on stock and availability).
One Year Total Coverage Warranty: To the original purchaser, the above item will arrive without damage or defect in material or workmanship. This warranty shall extend for a period of one year from the date of delivery (additional warranty extensions are available, see below). Laser diodes and IPL flash lamps are warranted against failure for 5,000 hours (approximate continuous usage of one year). Should your system arrive damaged or in otherwise incomplete/unacceptable condition, please refer to the warranty repair card in your instruction packet to expedite the return.
30 Day Money Back Guarantee: If you have tried any product from our catalog or web site and are not happy with it, we will gladly take it back. Simply follow the instructions on the back of your invoice to return or exchange the item.
Worldwide Utility System Compatibility: We guarantee that all electrical devices purchased from our catalog or web site will be compatible with your local electrical utility specifications. Items are sent with corresponding input voltage, hertz, and plug styles for the country of destination. If you have special requirements, please make a note of it in the checkout text area.
Lifetime Trade In: We guarantee that any system purchased by way of our catalog or web site may be exchanged for a different item, of equal or lesser value, for life. You may also use the original purchase value as credit towards a higher priced item if desired.
Ordering Terms and Conditions: Order confirmation numbers are provided by e-mail instantly following your purchase. FedEx tracking numbers are sent by e-mail when the order ships, so you will always know when to expect your item. By clicking any link into this web site you agree to our terms and conditions.
Escrow Payment Services: We also offer Escrow Guarantee Services through Safefunds.com for the ultimate in buyer protection. View more information about using Escrow services for your internet purchases.
